Refund policy
IN STORE RETURN POLICY AT THE STOMPIN' GROUNDS: No refunds - All sales are final. We do allow exchanges in the same booth.
OUR RETURN POLICY ONLINE:
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Merchandise can be returned for STORE CREDIT ONLY.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at crazycowhideboutique@gmail.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at crazycowhideboutique@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
• Swim Wear
• Sale/Discounted items
• Beauty Products
• Purses
• Hats
• Car Fresheners
• Bath/Body Products
• ANY PREORDER ITEMS
• Gift Cards
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.